FAQ

Frequently Asked Questions

Q: How long does it take to receive my purchased items?
A: It takes around 1-15 minutes for the transaction to process and you to receive your items. If you still haven't received your purchased goods, make a store ticket in our Discord.

Q: Can I refund my purchased items?
A: No, all store items are non-refundable for any reason.

Q: Is it safe for me to purchase something here?
A: Yes, our webstore is ran through Tebex, All personal info is kept 100% secure and private.

Q: I have a question that wasn't listed above. How can I get help?
A: Join our Discord server and make a support ticket and one of our staff members will help you! 

CONTACT US
https://discord.luxamc.com